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Terms and Conditions

Go Quotes Pty Ltd connects customers looking for quotes on a range of tree services with local contractors. Customers visit one of our sites and specify which service they would like performed along with their contact information.

This information is then sent to 3 contractors for quoting.


This agreement is made between you (the Contractor) and Go Quotes Pty Ltd (us or we). By completing and signing this agreement, you agree to the terms and conditions contained herein.

On signing up, contractors are required to specify:

  • The type of service they wish to receive leads for (tree services)
  • The geographic area where they would like to receive leads and
  • The maximum number of leads they would like to receive per day and per week.

We will not exceed the requested number of leads unless authorised by the contractor.

Contractors can amend these variables at any time by emailing or by calling +61 1800 252 208.

Go Quotes Pty Ltd will endeavour to supply the requested number of leads however, we cannot guarantee that this number will be achieved.

Acceptance of Leads

Go Quotes Pty Ltd charges for leads irrespective of whether or not a sale is concluded between the contractor and the potential customer.

We do not charge a commission on sales that do go ahead.

Contractors have the option of rejecting leads for the following reasons:

  • The customer is non-contactable within 7 days - provided that you reject the lead after 2 business days and before 7 business days of us providing the lead.
  • The customers cannot be contacted via the phone numbers supplied (incorrect contact details) - provided you reject the lead within 2 business days of us providing the lead.
  • The person is not likely to have the service completed within 6 months - provided you reject the lead within 7 business days of us providing the lead.
  • The lead was received via your own marketing activities prior to receiving the lead from us - provided you reject the lead within 2 business days of us providing the lead; and
  • The tree in question is not on their land and can not give authorization to work on the tree - provided you reject the lead within 2 days of us providing the lead.

Rejection of leads is only accepted by replying to the email of the specific link with the stated reasons why and within the time period specified above.


You agree to pay us the fee for each lead, irrespective of whether a sale is made. Leads that have been rejected in accordance with the rejection reasons listed above will be credited to the contractor's invoice. Post-paid invoices are sent via email each fortnight on a Monday.

Payment by EFT is required within ten days of the invoice being issued. If no payment is received in this time, payment will be deducted from the contractor's nominated credit card. A 1.5% surcharge applies for Visa/ Mastercard and 3% for AMEX.

The Contractor's nominated credit card will be debited initially for $1 to confirm it is active. This will be credited back immediately.

Any fees, expenses or liabilities incurred in recovering any invoices, including but not limited to any legal fees, court costs and disbursements (on a full indemnity basis), and debt collector fees are payable by the contractor.

Cancellation of Agreement

There is no minimum time frame or minimum spend attached to this agreement, simply pay for the leads you receive that you have not rejected.

In order to cancel the service, contractors can pause their account by emailing or calling +61 1800 252 208. We will cancel the service immediately after receiving a notification from you.

Go Quotes Pty Ltd may cancel this agreement if you are in default of any obligation of this agreement, repudiate this agreement, are insolvent, or default on any payment obligation under this agreement.

Once this agreement is cancelled, an invoice will be generated and payment will be debited from the contractor's credit card within 3 days of notification unless other payment methods have been agreed upon. Cancellation of this agreement does not release you from the obligation to pay any outstanding fees or from any other obligation under this agreement.


Contractors agree not to use, distribute, or sell any of the information provided by Go Quotes Pty Ltd about the customer other than for providing a quote for the service requested unless express permission is granted by the customer.


You agree to allow us to collect reviews regarding you and the services that you provide and to post those reviews on our website and otherwise distribute those reviews at our discretion.

To the maximum extent permitted by law, we do not accept any responsibility whatsoever for any injury, loss, or damage that you may suffer, directly or indirectly, as a result of the content of any review mentioned in this clause, irrespective of how that injury, loss, or damage is caused (including where it is caused by negligence, defamation, or falsehood).


Go Quotes Pty Ltd is not liable, whether claims are made or not, for loss of profit, economic or financial loss, damages, consequential loss, loss of opportunity or benefit, loss of a right or any other indirect loss suffered by you. Go Quotes Pty Ltd is not liable for any loss caused to the Applicant by reason of strikes, lockouts, fires, riots, war, embargoes, civil commotions, acts of God or any other activity beyond our control.

Governing Law

This agreement is governed by the laws of New South Wales, and by signing, you agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales.

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